Privacy policy

At ZA Solutions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and products relating to diesel engines, generators, and prime movers.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect both personal and non-personal information from you through various interactions:

a) Personal Information

This includes, but is not limited to:

• Full Name
• Company Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Payment Information (when making a purchase)
• Identification numbers (for business-related contracts or regulatory compliance)

b) Non-Personal Information

Collected automatically through cookies, analytics tools, or browsing:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited on our site
• Time spent on each page
• Referring website

How We Collect Information

We collect information through the following methods:

• Direct submission via web forms or contact forms
• Account registration and login processes
• Email or telephone communication
• Orders placed for products or services
• Cookies and tracking technologies
• Third-party platforms (e.g., payment processors, service providers)

How We Use Your Information

Z A Solutions uses collected information for the following purposes:

• To process orders and provide products/services
• To respond to your inquiries and requests
• To send important updates, invoices, and order confirmations
• To personalize your experience and recommend products
• To manage user accounts and maintain customer relationships
• To improve the design, usability, and functionality of our website
• To comply with legal obligations or resolve disputes
• For marketing, promotional, and analytical purposes (with consent where required)

Sharing of Information

ZA Solutions does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted parties in the following situations:

• Service Providers: Third-party logistics, payment processors, and IT support providers assisting in business operations.
• Legal Requirements: When required by law, subpoena, or regulation, or in response to lawful requests by public authorities.
• Business Transfers: In the event of a business merger, acquisition, or asset sale, your data may be transferred as part of the business assets.

All third-party processors are required to uphold the same level of privacy protection we maintain.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. Cookies may be disabled via your browser settings, but some features of our site may not function properly as a result.

Types of cookies we use:

• Essential Cookies – Required for website functionality
• Performance Cookies – Analyze site usage
• Functionality Cookies – Remember user preferences
• Marketing Cookies – Help us deliver targeted advertising (with opt-in)

Data Retention

We retain personal information for as long as necessary to:

• Fulfill our services and obligations
• Comply with applicable laws
• Resolve disputes and enforce agreements

Once data is no longer needed, we securely delete or anonymize it.

Data Security

Z A Solutions implements robust security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption on our website
• Firewalls and secure hosting environments
• Role-based access to sensitive data
• Regular security audits and updates

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access – Request access to personal information we hold about you
• Correction – Request correction of any inaccurate or incomplete information
• Deletion – Request deletion of your personal information
• Objection – Object to processing of your data under certain circumstances
• Withdraw Consent – Where consent is relied upon, you may withdraw it at any time

To exercise your rights, contact us. We will respond within the timeframe required by applicable law.

International Data Transfers

If you are located outside the country where Z A Solutions  operates, please note that your information may be transferred to, processed, and stored in countries that may not have the same data protection laws. We take steps to ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have collected such information, we will take steps to delete it immediately.

Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their policies before submitting any personal data.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated “Effective Date.” We encourage users to check this page periodically for updates.

Your continued use of our Site or services after the posting of changes signifies your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us.